First responses
| Situation | Initial steps |
|---|---|
| API unhealthy or flaky | Call /health, verify MongoDB / Qdrant / mem0 connectivity, review recent deploys and config changes. |
| LLM provider degraded | Follow product policy for banners or reduced features; lower ambient load via org admin settings (chatter and related limits) if appropriate. |
| Suspected data issue | Pause destructive admin actions, preserve logs and audit trails, execute your customer communication process. |
References
- Debugging — Local reproduction and correlation IDs.
- Docker deployment — Compose topology.
- Parameter documentation standard — When changes need formal tracking.